Frequently asked questions

We understand you might have questions about our cleaning services, and we're here to provide all the answers. Below you'll find information on our offerings, our commitment to eco-friendly practices, and what makes Cleaning Company the preferred choice in Perth.

Your questions, answered

At Cleaning Company, we believe in transparency and making things easy for our clients. Whether you're curious about our cleaning methods, our team, or how to get started, you'll find the information you need right here. If you have a question not covered, please don't hesitate to reach out!

What types of cleaning services do you offer?
We provide a range of services including home deep cleaning, regular housekeeping, office cleaning, tile and grout cleaning, carpet and upholstery cleaning, move-in/move-out cleaning, and specialised floor polishing.

Are your cleaning products safe and environmentally friendly?
Yes, we prioritise using eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment, while still delivering a powerful clean.

How much does it cost?
Our prices vary depending on the size of the space and the specific services needed. We offer free quotes and transparent pricing with no hidden fees.

Do I need to be home during the cleaning?
Not necessarily. Many clients prefer to leave keys with us or arrange access, but we’re happy to clean while you’re home if you prefer.

How often should I get my home or office cleaned?
The ideal frequency depends on your specific needs and lifestyle. We offer flexible scheduling, from one-off deep cleans to regular weekly, bi-weekly, or monthly services. We can discuss your requirements during your free consultation.

What makes Cleaning Company unique?
One of the most unique aspects of our cleaning company is our commitment to eco-friendly, non-toxic cleaning solutions combined with our meticulous attention to detail. Customers love knowing that we prioritise their health, their families' safety, and the environment—without sacrificing the quality of our service. Additionally, many clients are impressed by our specialised floor and tile cleaning techniques, which restore surfaces to their original shine and extend their lifespan. Our personalised approach, tailored services, and local Perth expertise also set us apart, making sure each customer feels valued and confident in choosing us.

What happens if I need to reschedule or cancel an appointment?
We understand that plans can change. Please notify us at least 24-48 hours in advance if you need to reschedule or cancel your cleaning appointment. This allows us to adjust our schedule and offer the slot to another client. For specific details on our cancellation policy, please refer to your booking confirmation or contact us directly.

Do you provide all the necessary cleaning equipment and supplies?
Yes, our professional cleaners come fully equipped with all the necessary high-quality, eco-friendly cleaning supplies and state-of-the-art equipment to ensure a thorough and effective clean. You don't need to provide anything.

Ready for a sparkling space?

Have more questions, or ready to experience the Cleaning Company difference? Contact us today for a free, no-obligation quote and let's make your home or office shine!